AZ Water Check

Effective Date: April 9, 2026

AZ Water Check, a division of Sol Deja Vu ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (azwatercheck.com), use our services, or communicate with us via phone, email, or text message.

Please read this policy carefully. By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

Text Messaging Policy

SMS Disclosures:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services (e.g., customer service) is permitted.
All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency varies.
Reply STOP to unsubscribe.
Msg & data rates may apply.

When you provide your phone number through any form on our website or to any representative of AZ Water Check, you may receive text messages (SMS/MMS) from us. This section describes our text messaging practices in compliance with applicable regulations.

Consent

By submitting your phone number via our website or providing it to our representatives, you expressly consent to receive text messages from AZ Water Check, a division of Sol Deja Vu. These messages may include:

Scheduling and confirming free water quality tests
Appointment reminders
Follow-up information about your water test results
Promotional communications about water quality services

You understand that these messages may be sent using automated technology, including autodialer systems and pre-recorded or AI-generated voice messages.

Message Frequency

Message frequency varies based on your interactions with us. You will not receive more than 10 messages per month unless you initiate additional conversations.

Costs

Message and data rates may apply. AZ Water Check does not charge for text messages, but your wireless carrier's standard messaging rates apply. Check with your carrier for details.

Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further texts will be sent unless you re-subscribe.

Help

For assistance, reply HELP to any text message or contact us at (602) 603-4006 or info@azwatercheck.com.

No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number and text messaging consent are used solely by AZ Water Check to communicate with you about our services.

Supported Carriers

Our messaging services are supported by most major carriers. Carriers are not liable for delayed or undelivered messages.

Information We Collect

Information You Provide

We collect information you voluntarily provide to us, including:

Name, phone number, and email address
Home address and zip code
Water source type and homeownership status
Preferred contact time
Any additional information you choose to provide during your inquiry or appointment

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address and approximate geographic location
Browser type and version
Device type and operating system
Pages viewed, time spent on pages, and referring URLs
Cookies and similar tracking identifiers

Third-Party Analytics and Tracking

We use the following third-party services that may collect information about your activity on our website:

Google Analytics -- collects anonymized usage data to help us understand how visitors use our website. Google's privacy policy: policies.google.com/privacy
Facebook Pixel (Meta) -- tracks conversions from Facebook ads and helps us serve relevant advertising. Meta's privacy policy: facebook.com/privacy/policy
Twilio -- powers our SMS and phone call communications. Twilio's privacy policy: twilio.com/legal/privacy

How We Use Your Information

We use the information we collect for the following purposes:

To schedule and conduct your free home water quality test
To communicate with you about our services via phone, text message, and email
To provide personalized water treatment recommendations based on your test results
To send appointment reminders and follow-up communications
To improve our website, services, and customer experience
To analyze website traffic and advertising effectiveness
To comply with legal obligations and enforce our terms

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information in the following limited circumstances:

Service Providers: We share information with trusted service providers who assist in operating our business, including Twilio (communications), Google (analytics), and Meta (advertising). These providers are contractually obligated to use your information only for the services they provide to us.
Product Partner: We may share limited information with Aquafeel Solutions, our product manufacturer, solely for product warranty registration, service fulfillment, and installation coordination.
Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or to protect the rights, safety, or property of AZ Water Check, our users, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know: You may request that we disclose what personal information we collect, use, and share about you.
Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions.
Right to Opt Out of Sale: We do not sell your personal information. No opt-out is necessary.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, contact us at info@azwatercheck.com or call (602) 603-4006. We will respond within 45 days.

How We Protect Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

Encrypted data transmission (SSL/TLS) on our website
Restricted access to personal information on a need-to-know basis
Regular security assessments of our systems and processes

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics data. Types of cookies we use:

Essential Cookies: Required for basic website functionality.
Analytics Cookies: Used by Google Analytics to understand website usage patterns.
Advertising Cookies: Used by Facebook Pixel to measure ad effectiveness and serve relevant ads.

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information promptly.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Opt out of text messages by replying STOP
Opt out of marketing emails by using the unsubscribe link in any email

To exercise any of these rights, contact us using the information below.

Data Retention

We retain your personal information, including phone numbers and SMS consent records, for a minimum of five (5) years after your last interaction with us, or as required by applicable law. After this period, your data will be securely deleted or anonymized. You may request deletion of your data at any time by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.

For information about our SMS opt-in practices, see our Opt-In page. For full terms governing your use of our services, see our Terms & Conditions.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

AZ Water Check, a division of Sol Deja Vu
1916 N Pennington Dr, Chandler, AZ 85224
Phone: (602) 603-4006
Email: info@azwatercheck.com
Website: azwatercheck.com