Frequently Asked Questions

Aquafeel Solutions Arizona is an Arizona-based water quality testing and treatment company founded by Solit Zitnik. We are the only authorized Aquafeel Solutions dual-tank dealer in the state. We provide free in-home water quality tests, professional installation of whole-home water purification systems, and bilingual service in English and Spanish across the entire Phoenix metro area, Tucson, and statewide Arizona.

Aquafeel Solutions Arizona serves the entire state of Arizona with primary focus on the greater Phoenix metropolitan area: Phoenix, Mesa, Chandler, Gilbert, Tempe, Scottsdale, Glendale, Peoria, Surprise, Goodyear, Avondale, Buckeye, Cave Creek, Fountain Hills, Queen Creek, and Tucson. If you live in Arizona, we can come to your home for a free water test.

Yes. Aquafeel Solutions Arizona provides full bilingual service in English and Spanish. Solit is a native speaker of both languages. From the first phone call through in-home testing, paperwork, installation, and warranty service, you can choose whichever language is most comfortable for your family. Our website is also available in Spanish at /es/.

Solit Zitnik has over 15 years of hands-on experience in residential water treatment. She founded Aquafeel Solutions Arizona after more than a decade working with leading water treatment companies across the Southwest, where she personally tested thousands of homes and oversaw hundreds of installations before going independent in Arizona.

Yes. Aquafeel Solutions Arizona is BBB Accredited and a member of the Water Quality Association (WQA). We are an authorized Aquafeel Solutions dealer and trained to install systems certified to NSF/ANSI 44 (water softening), NSF/ANSI 42 (taste and odor), and NSF/ANSI 61/372 (lead-free drinking water components).

Yes. Our in-home water quality test is completely free with zero obligation to purchase anything. A certified water specialist comes to your home, tests your water at the kitchen sink, and shows you the results immediately. There is no pressure, no sales pitch, and no charge. The test is our way of helping Arizona families understand what's in their water.

The in-home water quality test takes about 15 minutes. We test for chlorine, chloramine, hardness, total dissolved solids (TDS), pH, ammonia, heavy metals, and other common contaminants. Most appointments fit easily into a lunch break or after-work window. We'll explain every result on the spot.

The free in-home test screens for the most common Arizona water issues: hardness (calcium and magnesium minerals), chlorine, chloramine, total dissolved solids (TDS), pH level, ammonia, iron, copper, lead, and other heavy metals. We use professional-grade test kits that show results visually so you can see for yourself what's coming out of your tap.

Yes, an adult member of the household needs to be home for the appointment. We need access to your kitchen sink and ideally to where your main water line enters the house. The whole visit takes about 15 minutes for the test, plus a few minutes to walk you through the results. No prep work needed on your end.

Absolutely — that's the whole point. The test results are visible on the spot. We use color-change strips and digital meters that you can see in real time. We'll walk through each reading with you, explain what it means, and how it compares to EPA standards and the Water Quality Association classifications. You'll have everything you need to make your own informed decision.

Arizona has some of the hardest water in the United States. The Phoenix metropolitan area averages 15-25 grains per gallon (GPG), more than double the Water Quality Association's "very hard" threshold of 7 GPG. Tucson and Flagstaff fall in the moderately hard range. Cities most affected include Phoenix, Mesa, Chandler, Gilbert, Scottsdale, Glendale, and Peoria.

Phoenix tap water meets EPA regulatory safety standards but contains chlorine, chloramine, and high mineral content averaging 15-25 grains per gallon, classified as "very hard." While not immediately unsafe, long-term exposure to disinfection byproducts and the effects of hard water on skin, hair, and home appliances lead many Phoenix residents to install whole-home filtration systems for an extra layer of protection.

Tucson tap water is sourced primarily from the Central Arizona Project canal and groundwater wells. It contains chlorine and chloramine for disinfection, along with moderate hardness levels (typically 7-15 GPG). Tucson water also tends to have noticeable taste and odor differences depending on the source blend at any given time. A whole-home filtration system addresses both the chemical and taste concerns.

The most common cause of bad taste or smell in Arizona tap water is chlorine and chloramine, the disinfectants used to treat municipal water. A "pool water" smell usually means high chlorine. A sulfur or rotten-egg smell can mean bacteria buildup in your water heater. Metallic taste often points to dissolved metals from aging pipes. A free water test can pinpoint exactly which one you're dealing with.

Chloramine is a disinfectant created by combining chlorine with ammonia. Many Arizona water utilities use it instead of plain chlorine because it stays stable longer in distribution pipes. The downside: chloramine is harder to remove than regular chlorine. Standard carbon filters may not catch it. The Aquafeel dual-tank system uses catalytic carbon, which is specifically designed to break down chloramine effectively.

The Aquafeel dual-tank system is a whole-home water purification platform designed for Arizona's specific water conditions. Tank 1 handles minerals and conditioning. Tank 2 uses catalytic carbon and KDF media to remove chlorine, chloramine, heavy metals, and disinfection byproducts. The system is NSF/ANSI 44, 42, and 61/372 certified, made in the USA, and carries a lifetime warranty.

A traditional water softener only addresses hardness — it removes calcium and magnesium but does nothing about chlorine, chloramine, or other chemicals. The Aquafeel dual-tank system does both: Tank 1 handles minerals while Tank 2 uses catalytic carbon to remove chemicals and heavy metals. One system, two functions, no need for a separate filter.

The Aquafeel system carries a lifetime warranty covering manufacturing defects, tank integrity, and all core components. Compare this to many competitor softeners that require complete tank replacement every 7 years at a cost of $6,000-$10,000. The dual-tank design is built to last decades with minimal intervention.

Professional installation of the Aquafeel dual-tank system typically takes 2-4 hours, depending on your home's existing plumbing setup. Our certified technicians handle everything: plumbing connections, system placement, initial calibration, and a complete walkthrough so you understand how it works. You don't need to prepare anything except access to where your main water line enters the home.

Maintenance is minimal. The Aquafeel dual-tank system requires only one service visit every 10 years to refresh the catalytic carbon in Tank 2. There is no salt to refill weekly like traditional softeners. No filter cartridges to swap monthly. Just one decade-spaced service visit and the system runs quietly in the background protecting your home.

Pricing depends on your home size, water usage, and specific configuration. The Aquafeel dual-tank system is a long-term investment that typically pays for itself through reduced bottled water purchases, lower cleaning product use, extended appliance lifespan, and lower energy bills. We provide transparent pricing during your free in-home consultation — no hidden fees or surprise upsells.

Yes. Aquafeel Solutions Arizona offers flexible financing options to make whole-home water purification accessible for most family budgets. We can walk through monthly payment plans during your free in-home consultation. Many families find the monthly payment is offset by what they were already spending on bottled water, cleaning products, and replacement appliances damaged by hard water.

Three easy ways to book your free in-home water test. Call (602) 603-4006 to talk to our team directly. Visit /free-water-test/ to fill out the short scheduling form. Or send an email to info@azwatercheck.com with your zip code and a preferred time. We typically respond within a few hours and can usually schedule a test within the same week.